Booking your Appointment
Please Read and Click the Appointment Link
All adult and senior examinations require dilation drops, you will not be able to drive for 4 hours after your appointment. You will be very light-sensitive; we recommend bringing a pair of sunglasses.
As mandated by the Ministry of Health all patients and staff are to wear a face mask in the office, however if you are having an eye exam you are required to wear a medical grade mask (not a reusable cloth mask) as per the Collage of Optometry.
Please bring on the day of your examination:
- BC Medical Services Plan card
- Any prescription glasses, contact lenses and/or sunglasses
- List of medications including vitamins and supplements
Our downtown office is conveniently located between two City of Victoria parkades, each one block in either direction. The Johnson Street parkade is located at 750 Johnson Street, and the View Street parkade is located at 743 View Street. The first hour in the parkade is free and there are easy mid-block walkways to our Yates Street office from either of these directions. City street pay-parking is also available in front of our office.
We are pleased to provide direct third party insurance billing with some insurance companies. Please bring your insurance card so we can assist you with this. Providers we are compatible with include:
- Pacific Blue Cross
- Great West Life
- Chamber of Commerce
- Industrial Alliance
- Johnson Inc.
- Manulife Financial **
** Manulife Financial only allows paperwork submission, you will be responsible
for upfront payment and will receive payment from Manulife separately.
If you are covered by a third party insurer and the claim is rejected, you will be responsible for the full amount of the service on the same day.
ICBC and WCB Claims
If you are booking an appointment related to an ICBC or WCB claim please call our office to schedule your appointment instead of booking online. This way we can ensure appropriate coverage for your visit if applicable.
Cancellation within 24 hours will be charged the full visit amount We require 24-hour notice prior to your appointment time for any changes or cancellation. If you fail to show up for a scheduled appointment without notice, you will be charged the full amount of the visit. If you are booking within 24 hours of an appointment, there is no cancellation and you will be charged the full amount of the visit if the appointment is missed.