To our valued and loyal patients:
This decision was not made lightly, however to maintain the health and well-being of our staff and to the public, we are suspending regular operations until further notice.
We are taking the recommendations of the government and health authorities very seriously and the best way to do that is to vigilantly practice social distancing and sanitation.
We will be operating on limited hours for emergency situations only and will be triaging accordingly. Emergency ocular situations include the following:
- New flashes, floaters, darkening of vision or loss of vision
- New onset of double vision
- Sudden/recent big change in vision
- Broken glasses without back up glasses or contact lenses
- Eye injuries or foreign bodies
- Red eye
Please note: if you have any symptoms of respiratory infection, we cannot see you and advise that you call 811 for further instruction.
We will open with limited hours Monday, Wednesday, and Friday from 9 am to 12 pm. These hours are subject to change as per the current health situation. Access to the office will be by appointment only and our front door will be locked for walk-in patients.
We will remain available during these office hours by phone and by email and we encourage you to contact us with any contact lens ordering requests, general questions, or concerns.
We will be monitoring the situation very closely and keep you informed the best we can as we work through this new and difficult time.
Please note the best channels to be in touch with us:
We are truly sorry for the disruption in regular service. Our hope for you and the clinic is by practicing these measures, we will back to full service sooner than later. We look forward to seeing you all in the near future.
Drs. Judith LeRoy, Nazima Sangha, Darcy Dennis, and your Family Eyecare Centre Team
Maui Jim trunk show canceled
We have postponed our Maui Jim Trunk Show that was originally scheduled for Friday, March 20, 2020. This is for you, our team, and our community. We do not have a new date as of yet, please check back or contact us for any new information.
Family Focussed Victoria Eye Doctors
Family Eyecare Centre is a locally owned and operated clinic proud to be serving the eye care needs of the Greater Victoria community for over eighty years. Our eye doctors, optician and staff look forward to continuing our legacy of comprehensive eye care with personalized service. We are also pleased to add Vision Therapy to the list of services that we are able to offer.
We are committed to the highest ethical standards, to the investment of advanced instrumentation, and to the nurturing of long term relationships with each patient, their families and friends. Excellent service with complete integrity is the foundation our patients can rely on.
Our practice is the only optometric practice in Victoria that has been certified by Care1 as an Integrated Clinic. This means that we have the most advanced equipment, like Optical Coherence Tomography (OCT) and we provide the highest standard of medical eyecare. All of our staff and Optometrists have completed training for Care1 and are experienced in working together with Ophthalmologists to manage eye diseases.
Ophthalmologists are medical doctors and surgeons who specialize in the eye.
As a family practice we are empathetic to you as an individual and the challenges you may face with your frames or lenses which is why we offer an extended 2 year warranty on all of our prescription lenses and glasses at no extra charge to you. In addition to the full two year warranty on your glasses and lenses we are happy to extend to you our Complete Care program. Complete Care provides you with ultrasonic cleaning, adjustments and nose pad replacement for the life of your frame. All at no charge to you!
We guarantee the accuracy of our prescriptions. If you have any concerns about your eyewear please let us know within 30 days of purchase so we can make sure you have the best correction possible.
We carry the finest quality brands in the optical market, exclusive handmade lines and best value frames for all ages. Our experienced frame and lens specialists will help you choose the right frame and lens combination that is best for your face shape, prescription and lifestyle.
Little things often make a big difference. That’s why we give a lot of attention to detail. We appreciate your confidence in our quality eye care and eye care products.